Privacy Policy
Frankie May is committed to protecting your privacy and maintaining the confidentiality of your personal information. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) and other applicable laws and regulations.
Collection of Personal Information
We may collect personal information from you when you:
- Use our website
- Place an order
- Sign up for our newsletter
- Contact us
The personal information we may collect includes:
- Your name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information
- Other details relevant to your order or inquiry
Use of Personal Information
We may use your personal information to:
- Process and fulfill your orders
- Communicate with you about orders or inquiries
- Send marketing materials and newsletters (with your consent)
- Improve our products and services
- Comply with legal obligations
- Any other purpose to which you consent
We will not use or disclose your personal information for any other purpose without your consent, unless required by law.
Disclosure of Personal Information
We may share your personal information with third parties to:
- Fulfill your orders
- Process payments
- Provide customer service
These third parties may include:
- Shipping and courier companies
- Payment processors
- Customer service providers
- Marketing and advertising partners
- Legal and regulatory authorities
We take reasonable steps to ensure that these third parties adhere to confidentiality and privacy standards consistent with this policy and Australian Privacy Principles.
Security of Personal Information
We take reasonable precautions to safeguard your personal information using physical, electronic, and procedural safeguards. This includes using secure servers and encryption technology to protect your data from unauthorized access, modification, or disclosure.
Access to and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. To request access or corrections, please contact us at hello@frankiemay.co - We may ask for proof of identity before granting access to your personal information.
Changes to This Policy
We may update this privacy policy periodically by posting a new version on our website. We encourage you to review this policy regularly to stay informed of any changes.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at hello@frankiemay.co