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We offer a full refund for unused and unopened products.

Please note, customers are responsible for return shipping costs.

All returns must include the original packaging and proof of purchase.

If your items arrive with visible defects, take photos and send them to us. We'll follow up to resolve the issue promptly.

Domestic orders typically arrive within 7 business days, while international shipping can take up to 20 business days.

Please be aware that customs delays are beyond our control.

All shipments include a tracking number via Australia Post. For international orders, once your package reaches your country, it will be transferred to your local postal service.

If your order hasn't arrived within the expected time frame, don't hesitate to reach out, and we’ll be happy to help.